Effective Date: May 25, 2026
Eco Pro Plumbing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting https://ecoproplumbing.com (“Website”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable laws, including Florida and United States privacy regulations.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a quote, schedule service, or fill out forms on our Website, we may collect:
- Full name
- Phone number
- Email address
- Service address
- Billing information
- Details about plumbing service requests
- Any information you voluntarily provide
Automatically Collected Information
When you visit our Website, certain information may automatically be collected, including:
- IP address
- Browser type
- Device information
- Operating system
- Referring website
- Pages visited
- Time spent on the Website
- Cookies and tracking technologies
2. How We Use Your Information
We use collected information to:
- Provide plumbing services
- Respond to inquiries and customer support requests
- Schedule appointments
- Process payments and invoices
- Improve our Website and services
- Send service updates or appointment reminders
- Comply with legal obligations
- Prevent fraud or unauthorized activity
- Conduct marketing and advertising activities
3. Cookies and Tracking Technologies
Our Website may use:
- Cookies
- Analytics tools
- Pixels
- Similar tracking technologies
These technologies help us:
- Understand Website usage
- Improve user experience
- Analyze traffic
- Deliver relevant advertising
You may disable cookies through your browser settings, though some Website functionality may be affected.
4. Third-Party Services
We may use third-party providers to operate portions of our business, including:
- Website hosting providers
- Payment processors
- CRM and scheduling systems
- Marketing platforms
- Analytics providers (such as Google Analytics)
These third parties may collect and process information according to their own privacy policies.
5. Sharing of Information
We do not sell personal information.
We may share information with:
- Service providers assisting our business operations
- Contractors or technicians performing services
- Legal authorities when required by law
- Business partners in connection with company operations
Information may also be disclosed to protect our legal rights, safety, or property.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on applicable law, you may have rights to:
- Access your personal information
- Request corrections
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
8. Retention of Information
We retain personal information only as long as necessary for:
- Providing services
- Maintaining business records
- Legal compliance
- Resolving disputes
- Enforcing agreements
9. Children’s Privacy
Our Website and services are not directed to children under 13 years old. We do not knowingly collect information from children.
10. External Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
11. Florida Privacy Rights
Florida residents may have additional rights under applicable Florida laws regarding personal information and data practices.
Residents may contact us to request information regarding how their data is collected and used.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Continued use of the Website after changes constitutes acceptance of the updated policy.
13. Contact Information
Eco Pro Plumbing
Clearwater, Florida
Website: https://ecoproplumbing.com
For privacy-related inquiries, please contact us through the contact form available on our Website.